Housekeeping Supervisor (The Athenaeum Hotel)
About Your Work Day
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- Provide shift supervision, working leadership, and training to assigned housekeepers to clean hotel rooms while ensuring the highest standard of cleanliness/safety with direction from the Hotel General Manager, Director of Lodging &a; Sales, the Executive Housekeeper, and with input from the Front Desk Manager and Front Desk Staff.
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- Perform routine cleaning duties, including but not limited to deep cleaning projects, polishing wooden fixtures, removing/transporting bed linens, scrubbing/disinfecting bathrooms, trash removal, and vacuuming.
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- Create daily room assignments and checklists and inspect rooms to direct teams to efficiently assign and complete cleaning tasks from high to low priority within the allotted timeframe without compromising quality.
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- Monitor stocking of wheeled carts with cleaning supplies and ensure designated sign-out procedure is followed. Fill and label chemical cleaning products as necessary.
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- Execute specific procedures for cleaning hotel rooms during an overnight stay and check out. Inspect work of team to ensure procedures are followed and rooms are cleaned to hotel standards.
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- Document maintenance issues, property damages, or safety concerns and communicate the need for resolution with the appropriate point person.
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- Replenish supplies/toiletries and communicate product needs to the Executive Housekeeper to ensure the team has the tools necessary to perform job duties.
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- Ensure teams follow outlined procedures to report/log guest property left in rooms for prompt return.
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- Lead by example when interacting with guests, anticipating guest needs, and responding promptly to questions or resolving concerns.
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- Establish and maintain positive, productive working relationships with team members, colleagues, and management.
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- Responsible for OSHA's Blood Borne Pathogen and Hazard Communication/Safety Data Standards, including training, record keeping of required documentation, and proper use of protective equipment when cleaning up potentially infectious materials and/or using cleaning chemicals.
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- Understand Worker's Compensation processes, provide assistance to associates reporting work-related injuries, submit required paperwork to Human Resources and monitor the status of work-related injury and restrictions.
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About Your Schedule
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Chautauqua Institution and Chautauqua Hotel Company offer flexible schedules, full and part-time, for seasonal employment during summer operations starting annually each June and concluding in August. Seasonal employment may be available earlier (pre-season) and beyond season (post-season) based on business need and candidate availability. Schedules typically include evenings, weekends, and/or holidays as a requirement.
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- Schedules will vary based on hotel capacity and events on the grounds. Including but not limited to evening and weekend hours. This will be discussed in detail at the time of the interview.
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About Your Compensation
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Compensation for this position starts at $17.00/Hour and, with demonstrated experience and qualifications, candidates may earn up to $19.00/Hour.
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About Chautauqua Institution
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Chautauqua Institution is a not-for-profit global convener of dialogue on the most significant issues of the day through engagement across four pillars of the arts, education, religion, and recreation. The Chautauqua community is located on the shores of Chautauqua Lake in southwestern New York State and comes alive each summer with a unique mix of visual and performing arts, lectures, interfaith worship/programs, and recreational activities. Chautauqua Institution owns and operates Chautauqua Hotel Company, a comprehensive hotel, food &a; beverage, conferencing, and events organization. The Institution's office in Washington, DC is located strategically for an ongoing role in the cultural conversations of the nation.
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Discovering Your Chautauqua Experience
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There are countless ways that our talent will engage with our mission, vision, and diverse communities, and you are invited to immerse yourself in our programming as a gateway to this experience. Employees will receive a traditional Chautauqua gate pass, free of cost, which provides access to many of our programs at the Amphitheater. In addition to a traditional gate pass, employees and their families will receive full access to our current and historical programs online at CHQ Assembly.
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Commitment to Values of IDEA
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Chautauqua Institution values Inclusion, Diversity, Equity and Accessibility (IDEA) as a priority in our strategic plan, 150 Forward. One of our five core values is The dignity and contributions of all people. We are committed to creating conditions in which everyone feels that they can engage as full and valued participants in the Chautauqua experience. The Institution is an equal opportunity employer committed to equitable and inclusive hiring practices and applicants will not be discriminated against based on any status protected under federal, state, or local law. We especially welcome applications from those who can demonstrate past experience, engagement and professional expertise in IDEA.
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Vaccination for COVID-19
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Chautauqua Institution has adopted a mandatory vaccination policy to safeguard the health of our employees, patrons, and our shared community from COVID-19. By applying for employment, candidates acknowledge that they will comply with Chautauqua Institution's Mandatory Vaccination Policy requiring all employees to provide proof of full vaccination immediately upon hire or be approved for a medical or religious accommodation and before physically starting work.
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Joining Our Talent Community
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Join our talent community online at CHQ.org/employment. You are encouraged to learn more about Chautauqua Institution at CHQ.org, engage with our staff at insert link for staff bio project , and view the 150 Forward Strategic Plan at 150fwd.CHQ.org.
Experience
Preferred
- 1 - 3 years:
Combined hotel and supervisor experience.
Behaviors
Preferred
- Functional Expert:
Considered a thought leader on a subject - Team Player:
Works well as a member of a group - Detail Oriented:
Capable of carrying out a given task with all details necessary to get the task done well
Motivations
Preferred
- Job Security:
Inspired to perform well by the knowledge that your job is safe - Goal Completion:
Inspired to perform well by the completion of tasks - Peer Recognition:
Inspired to perform well by the praise of coworkers - Self-Starter:
Inspired to perform without outside help
Salary:
$13.20 - $18.05Estimated Salary: $20 to $28 per hour based on qualifications.
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